Pure Balance Studio
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Terms of Service

Last updated: February 2026

1. Acceptance of terms

By using the Pure Balance Studio website and services you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Bookings and payments

  • All class bookings are subject to availability. A booking is confirmed only after successful payment.
  • Payments are processed securely via Stripe. By making a payment you agree to Stripe's Terms of Service.
  • The price displayed at checkout is the final price. Prices are in GBP and include applicable taxes.

3. Cancellations and refunds

  • You may cancel an unpaid booking at any time from your dashboard at no charge.
  • Paid bookings may be cancelled up to 24 hours before the class start time. Please contact us to request a refund.
  • Membership purchases are non-refundable once the plan has been activated, unless required by law.

4. Membership plans

  • Membership plans are valid for the duration specified at purchase and are non-transferable.
  • Memberships do not auto-renew. You must purchase a new plan to continue access.
  • Pure Balance Studio reserves the right to change membership plan prices and durations. Existing active memberships will not be affected.

5. Health and safety

You participate in yoga classes at your own risk. Please consult a medical professional before starting any new exercise program. Inform your instructor of any injuries or medical conditions before class begins.

6. Account security

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at support@purebalancestudio.co.uk if you believe your account has been compromised.

7. Limitation of liability

Pure Balance Studio shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

8. Changes to these terms

We may update these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

9. Contact

For questions about these terms, contact us at support@purebalancestudio.co.uk.